Last updated: 11 August 2026. A Creative Block is operated by an independent professional based in Portugal. This policy applies when you visit this site, contact us, complete a survey, subscribe, book or use our services.
1. Who is responsible for your data?
The data controller is A Creative Block, operated by [FULL LEGAL NAME], Portugal. NIF / tax number: [NIF / TAX NUMBER]. Contact: hello@acreativeblock.com.
2. Information we may collect
- Name, email address and contact details you choose to provide.
- Survey answers, enquiries, newsletter preferences and booking information.
- Information needed for payment, invoicing and delivery of services.
- Notes and information you voluntarily share during a professional relationship.
- Technical information such as device, browser, pages visited, approximate location and traffic source, where consented analytics are used.
Please do not submit sensitive information through general website forms unless it is relevant and specifically requested.
3. Surveys and research
Survey responses may be used to understand creative work and blocks, and to develop or improve A Creative Block’s services. The purpose is explained when data is collected. Leaving an email address does not automatically subscribe you to marketing unless this is clearly stated and you consent.
4. How and why we use information
- To respond to enquiries and provide requested services.
- To administer bookings, contracts, payments and invoices.
- To conduct research and improve our work.
- To send communications you requested and allow you to unsubscribe.
- To operate, secure and understand the website, subject to cookie consent.
- To comply with legal obligations and establish or defend legal claims.
Depending on the activity, the legal basis may be consent, performance of a contract, compliance with a legal obligation, or a legitimate interest that does not override your rights.
5. Sharing and processors
We do not sell personal data. We may use trusted providers for hosting, email, surveys, bookings, payments, analytics, cloud storage or professional administration. They receive only what is needed for their role and must handle it securely. Data may also be disclosed where required by law.
6. International transfers
Some providers may process data outside Portugal or the European Economic Area. Where required, we use an approved safeguard such as an adequacy decision or standard contractual clauses.
7. Retention and security
We keep information only for as long as needed for its purpose, contractual and tax requirements, dispute resolution and legal obligations. We use proportionate organisational and technical measures, although no online system can be guaranteed completely secure.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent without affecting earlier lawful processing. You may also complain to Portugal’s data-protection authority, the Comissão Nacional de Proteção de Dados (CNPD).
9. Children
Our services and website are not directed to children. Please contact us if you believe a child has provided personal data without appropriate authorisation.
10. Changes
We may update this policy as the project, providers or law changes. The current version and date will remain on this page.
11. Contact
For privacy questions or requests, email hello@acreativeblock.com.